Privacy Policy

This website (https://kognitokube.com) and our products and services are operated by KOGNITO KUBE PRIVATE LIMITED ("KognitoKube", "we", "us"). This policy explains what personal data we collect, why we collect it, and how we protect it, in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

• Contact details you share with us — name, email address, phone number, company name — when you fill in our contact form, request a consultation, or sign up for a product.
• Project and account information you provide while we deliver services or while you use our SaaS products (for example School ERP or the tax filing platform).
• Billing information such as billing name, address and GSTIN. Card, UPI and net-banking details are entered directly on our payment gateway partner's secure page; we do not store full card numbers or banking credentials.
• Technical data such as IP address, browser type and pages visited, collected through standard server logs and cookies.

• To respond to enquiries and provide quotations.
• To deliver, support and invoice the services and subscriptions you purchase.
• To process payments and issue GST-compliant invoices.
• To improve our website, products and security.
• To send service-related communication. Marketing emails are sent only with your consent, and you can unsubscribe at any time.

We do not sell or rent your personal data. We share it only with service providers who help us operate our business — such as cloud hosting providers, payment gateways and email providers — under confidentiality obligations, or when required by law or a government authority.

Where we host or process data on behalf of our clients (for example student records in School ERP or taxpayer data in the tax filing platform), we act as a data processor and handle that data only on the client's instructions and under our service agreement with them.

We use industry-standard safeguards including encryption in transit, access controls and regular backups. We retain personal data only for as long as needed to provide our services and to meet legal, tax and accounting obligations.

We use essential cookies to run the website and may use analytics cookies to understand how it is used. You can block or delete cookies in your browser settings; some features may not work without them.

You may ask us to access, correct or delete your personal data, or withdraw consent, by writing to contact@kognitokube.com. We will respond within 30 days.

For any privacy concern or complaint, contact our Grievance Officer at contact@kognitokube.com or +91 9963053060. We aim to resolve grievances within 30 days of receipt.

We may update this policy from time to time. The latest version will always be available on this page with its effective date.