Privacy Policy

Privacy Policy

Welcome to Kognitokube

At Kognitokube, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website, you consent to the terms of this Privacy Policy.

What Information Do We Collect?

When you interact with us, we may collect the following information:

  • Name
  • Address
  • Email address(es)
  • Telephone number(s)

How do we collect information?

We may collect information about you in the following ways:

  1. Direct Interaction:

    • When you contact us regarding our services or activities.
    • When you register as a client, partner, or supporter.
    • When you send or receive information or subscribe to our updates.
    • When you sign petitions or participate in surveys.

  2. Third-Party Sources:

    • We may receive your information from trusted third parties, but only if you have authorized them to share it with us.

How Do We Use Your Information? 

The information we collect may be used to:

  • Provide and manage the services you request.
  • Communicate updates, newsletters, and promotional content (if you have opted in).
  • Process inquiries, registrations, or requests.
  • Improve our website and tailor your experience.


Confidentiality

We prioritize the privacy and confidentiality of your data. However, please note:

  • We are not responsible for the privacy practices of websites not owned or managed by Kognitokube, including those linked through our website.
  • External links on our site are provided for informational purposes only.


How Do We Protect Your Information?

We implement industry-standard security measures to safeguard your data, including:

  • Secure servers and encryption protocols.
  • Access controls to limit unauthorized access to your information.
  • Regular audits and monitoring of our data handling practices.


Making a complaint

If you have concerns about how your data is handled, you can:

  1. Contact Us:
    Email us at contact@kognitokube.com with details of your complaint.

  2. Resolution Timeline:

    • We aim to review and resolve complaints within 15 working days.
    • In some cases, additional time may be required, and we will keep you informed of any delays.

  3. Escalation:
    If you are not satisfied with our response, you may choose to escalate your concern through appropriate legal or regulatory channels.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your data (subject to legal or administrative retention requirements).

To exercise your rights, contact us at contact@kognitokube.com.